One of the first actions Dr. Angela Verdell took when she became the general manager of Columbus Light & Water in 2021 was to improve internal technology to better serve her customers.
“It was a big deal for us to transition from several manual and paper formats to digital, but it has made our overall facilitation so much easier. And now that we’ve started upgrading the fiber ring for operations, that’s going to give us better system reliability, redundancy, and customer
