Interview with Erin Gill on Seven States’ New Product Offering, Reliability as a Service
November 26, 2024

Driven by economic growth, increased electrification, and ambitious renewable energy targets, demand for electricity has surged, but the supply has been challenged with aging infrastructure and evolving regulations. 


Luckily, at Seven States, we have a lot of great minds working together to proactively address this challenge. Moreover, we are ramping up our rollout of battery energy storage solutions and backup generation in an effort to achieve 300MW of additional aggregate capacity across the Valley. We recently had the opportunity to gain insight on this important issue from industry expert and incoming Seven States board member, Erin Gill. 


Gill currently serves as Vice President of Sustainability & Government Relations at Knoxville Utilities Board. As she assumes a role on the Seven States Board of Directors, we asked her to reflect on a few questions about Seven States’ Reliability as a Service as we close out 2024 and look forward to 2025. 


Why do you think it’s important to focus on Reliability Services, specifically Battery Energy Storage Solutions (BESS), at this point in time?


Battery storage is increasingly emerging as a critical resource for local power companies aiming to enhance energy reliability, especially during peak demand periods. By deploying battery storage systems, local power companies can manage fluctuations in electricity demand more effectively, store excess energy generated during low-demand periods, and release it when demand surges. This not only helps stabilize the grid but also reduces the need for expensive peak power purchases. Battery energy storage solutions also allow local power companies to improve resilience by maintaining service during outages or disruptions, which is especially valuable in regions prone to extreme weather events or grid vulnerabilities.


Is it possible to scale this solution and, if so, what does that mean for how we build and connect to the grid of the future?


As battery technology advances, scalability becomes more achievable, making it a viable option for power companies of all sizes. Implementing battery storage solutions can also support the integration of renewable energy sources, such as solar, by storing intermittent energy and providing a reliable backup when these sources are not actively generating. This synergy between battery storage and renewables enables local power companies to expand clean energy use without compromising on stability or reliability. Moreover, battery storage offers long-term cost-saving potential by reducing dependence on non-renewable peaking plants and minimizing transmission losses, ultimately benefiting both utilities and customers with cleaner, more stable energy options.


What role is Seven States playing in designing, developing, and deploying these technologies into the energy ecosystem?


It was exciting to see the BESS unit installed at Montgomery Bell State Park during our Annual Meeting. This unit, and others like it, demonstrate what is possible as we connect these solutions to the grid. Building on the efforts of early projects like EV chargers, solar canopies, solar consulting, and microgrids, Seven States is using what they have learned to grow and scale these solutions faster. At KUB, we’ve appreciated Seven States’ support for several local efforts to adopt new types of technologies and meet the needs of our customers today with an eye toward the future. 


Do you have any closing thoughts about what NOT developing and deploying these technologies means to the energy industry?


Energy technologies and customer needs are evolving rapidly, and electric utilities in the Valley must be ready to incorporate new practices and technologies in order to ensure we can continue to meet growing demand while keeping energy services affordable and reliable. Renewable energy, battery storage, demand response, and other distributed energy resources aren’t just “nice to haves.” Utilized strategically, these resources can be cheaper and more nimble than more traditional energy resources. By using them wisely, LPCs can help keep energy affordable while providing ancillary benefits for local infrastructure and for utility customers. It is for all of these reasons that Seven States plays a vital role at a critical juncture. The work they do allows LPCs to work simultaneous paths to efficient and effective solutions. Their partnership in the industry will help us all “keep the lights on.”

By Jessica Bradshaw October 27, 2025
Cleveland Utilities connects Cleveland to Fast Charge TN and regional Fast Charge Network
By Jessica Bradshaw October 3, 2025
PIGEON FORGE, Tenn. — October 3, 2025 — Seven States Power Corporation (Seven States), in partnership with Sevier County Electric System (SCES), and Dollywood is proud to announce the ribbon cutting and official unveiling of 7 new electric vehicle (EV) charging stations with 14 charging ports, and 10 solar-powered umbrella charging units at Dollywood, one of the nation’s leading theme park destinations. The new EV charging stations mark another exciting step forward in advancing transportation infrastructure to support the growing demand for electric vehicles in East Tennessee. Designed, developed, and deployed by Seven States, the project reflects a commitment to innovation, community partnership, and serving Dollywood guests. The ten solar-powered umbrellas will be installed in the Country Fair area, providing guests with a convenient place to charge their devices while they enjoy watching ride goers from the comfort of the shade. “Dollywood is a treasured landmark for families and visitors from across the country,” said Betsey Kirk McCall, President and CEO of Seven States. “We are honored to partner with SCES and Dollywood to deliver technology that adds convenience for guests while enhancing innovation in the region.” The addition of the charging stations and umbrellas highlight the shared vision of Seven States Power and SCES to expand access to energy solutions across the region. SCES provides electric power to more than 61,000 customers across Sevier County, Tennessee. As a locally owned public power utility, SCES has served the community for over 80 years with a focus on reliability, affordability, customer service, and innovation. “These projects represent our commitment to supporting innovation to meet the needs of our community. By working together, we’re helping ensure that both residents and visitors have access to the energy solutions of tomorrow, right here in Sevier County," said Allen Robbins, CEO of SCES. The ribbon cutting ceremony celebrates not only the completion of these projects, but also the growing collaboration between local utilities, community partners, and attractions to create a more modern energy future for Tennessee. “This partnership with Seven States and Sevier County Electric highlights the importance of regional collaboration to build infrastructure that supports both the local community and the millions of visitors to the Great Smoky Mountains each year. By investing in this technology, we are helping pave the way for a more sustainable future, while reinforcing our role as a leader in both the tourism industry and the community we call home," said Eugene Naughton, Dollywood Parks & Resorts President. “These investments further enhance our guest experience by providing services to help meet two emerging needs of those who visit.”  The charging stations will be available for use to patrons in the Preferred Parking Lot of Dollywood Theme Park beginning October 6, 2025 while the umbrellas are available for use immediately.
By Jessica Bradshaw September 29, 2025
With his extensive experience in the industry, Kendall Bear’s leadership as General Manager of Rockwood Electric Utility has given him the opportunity to ensure his community is prepared for the future. “Although we’ve had many of the following systems implemented for a few years now, looking back, I would say that building a fiber network between our main office and our substations has been beneficial in a variety of ways for Rockwood Electric. This opened the door for additional technology developments such as AMI, SCADA, distribution automation, Dispatchable Voltage Regulation, a 900 Mhz radio system, and a Meter Data Management System. Implementing a GIS system was extremely valuable as well, as we are now able to export that information to other systems such as Outage Management. We have a business and customer portal from CSA that is used extensively by our employees and customers—everyone really benefits from it.” Kendall knows his LPC is responsible for both the present and future of his community’s needs, and he wants his community to know that he is always looking for ways to better their lives. “We are working very hard to provide a reliable power supply to all our customers and using these different technologies helps us manage the power system. We want to be able to provide real-time information to our customers; something they would not normally have access to without these technologies. I would also want our community to know that we are their ‘trusted energy advisor’ and every employee at Rockwood Electric is committed to helping them make good decisions about the power they use.” With so much technological advancement in the Valley, Kendall encourages fellow leaders to make a strategic plan and collaborate with their peers.  “The possibilities for innovation are almost endless, and there are a variety of products that are offered by many vendors. It is more than a little overwhelming! I would encourage a new GM to develop a strategic plan if the utility doesn’t already have one that is up-to-date. This may involve getting input from the many stakeholders in the community. After prioritizing your goals, get to work. Finally, I would tell a new GM to talk to his or her peers and colleagues a LOT. They will tell you what they have done that has been a colossal flop so you’ll know to avoid it, or they will tell you what they have been successful with. I guarantee every manager will share their story if you ask.”
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