Clayton Dowell
April 16, 2025

In a time where innovation drives progress and defines success, Clayton Dowell is committed to forward-thinking initiatives that move his community forward.

Leading Bristol Tennessee Essential Services (BTES) as CEO, Clayton is focused on bringing innovation to his community to improve his customers’ lives.

“We’ve been fortunate to have a team that has embraced the practical use of technology in many ways, for many years. We have decades of experience with demand response programs, distributed automation, and developed methods to automatically report outages before AMI systems were available. Most recently, we’ve increased our focus on customer interactions and how we can leverage new technologies to optimize these engagements. One of our current initiatives is the implementation of a new Customer Information System to homogenize our electric and fiber optic services. This will help us better serve our customers and create a more seamless connection between our electric and fiber optic systems. Additionally, we are actively working to update our fiber optic equipment so we can continue providing the best connectivity at the fastest speeds for our customers, even in the most rural parts of our service area.”

Clayton discovered that partnering with Seven States provided essential expertise for his technology initiatives, acting as a reliable ally fully committed to supporting his vision.

“In our community, we have seen a steady increase in electric vehicle adoption. With our vision to be our community’s trusted resource for energy and connectivity, we felt it was important to help provide some of the initial EV charging opportunities for our customers. We partnered with Seven States to support our installation of several DC fast chargers and level 2 chargers at strategic locations to help meet this growing need. The team from Seven States provided installation best practices and sourced the right chargers for our implementations.”

Amid the many changes across the Valley, Clayton remains focused on what matters most—his customers—and is constantly evaluating new technologies to determine how they can meet the evolving needs of the community he serves.

“Everything we do at BTES is driven by our commitment to serving our customers in the best way possible. Innovation isn’t just about adopting the latest technology – it’s pragmatic, finding meaningful ways to improve. Sometimes that means learning from industry leaders and best practices, but often it requires deep, intentional thinking to develop new ideas, processes, and technologies that make a real difference for our customers. At BTES, we don’t chase the next ‘shiny thing’ – we take a thoughtful approach, ensuring that every innovation we implement has a direct, positive impact on our community while ensuring that improvements are strategic, sustainable, and customer-focused. While technological advancements are part of this process, we also seek innovation in key organizational practices – whether it’s improving customer service, enhancing reliability, or streamlining operations. Ultimately, innovation at BTES is about continuously evolving to better meet the needs of the customers we serve.”

On the topic of advice to new managers who want to bring innovation to their LPC footprint, Clayton emphasized the importance of staying open-minded and listening closely to customers to ensure their needs drive strategic decisions.

“As leaders in our industry and community, I believe we can find great value in pragmatic innovation. We need to be open-minded and listen to both our customers and employees to identify the challenges that limit their ability to succeed. Then, we must be willing to facilitate audacious ideas that may challenge our traditional way of doing business in order to help those we serve reach new levels of satisfaction and success. Our focus should be on supporting others. If we flip the traditional org chart upside down, our leadership model is built from the bottom up, with managers serving our employees in a way that provides a solid foundation for them to build upon and the space to innovate.”

By Jessica Bradshaw February 18, 2026
It’s easy to forget that the excitement of a potential “snow day” is not shared by everyone. Winter storms are felt differently depending on where you stand. When news of Winter Storm Fern first began to circulate, many of us debated whether it would amount to much at all—whether we’d “actually get any snow,” or whether the warnings would quietly fade away. For our local power companies (LPCs), though, there is no room for debate. Preparation begins long before the first snowflake falls. Crews mobilize. Capacity is recruited. Logistics are coordinated—meals, lodging, equipment—on the assumption that the storm will come, and that its impact could be catastrophic for the communities they serve. As Winter Storm Fern made her way across the Tennessee Valley, what unfolded in the weeks that followed was nothing short of remarkable. The storm itself was a spectacle – both terrifying and beautiful. In its aftermath, we saw images of deep snowbanks, children sledding, and intricate ice formations clinging to trees and fences. But those of us in the energy industry understand the other side of that beauty—the weight of ice on lines, the strain on equipment, and the fragile balance that keeps electricity flowing. Once again, we were reminded that society moves at the pace of electricity. In the days after the storm passed, we witnessed something even more powerful than the weather itself: the best of our humanity. The people we are proud to work alongside woke up day after day, coffee in hand and hot stick over their shoulder, ready to face whatever challenge waited beyond the truck door—all so that power, and a sense of order, could be restored. Was the work harder than expected? Probably. Did it reaffirm what it means to put service above self? Without question. While many of us remained sheltered at home, LPC crews from across the Valley stepped up. They melted the storm inch by inch, knocking ice from lines and equipment so electricity could move again without the crushing weight pulling it back down. They followed the sound of silence, tracing outages through snow-buried lines until they found a snapped conductor lying quiet in a ditch. Bucket trucks crept through ice-locked streets, their booms lifting linemen into sleet-soaked darkness to replace shattered crossarms and transformers split by the cold. The grid returned not all at once, but by touch—each repaired connection passed hand to hand through crews spread across miles of frozen ground.  As Mike Partin, President of the National Rural Electric Cooperative Association (NRECA) and President & CEO of Sequachee Valley Electric Coop, recently shared, “It’s more than a principle on paper—it’s a promise we live out when disaster strikes. These men and women leave their own families to help other families. They go wherever they’re needed, whenever they’re needed, without hesitation.” And they were not alone. Businesses across the region stepped in as well, delivering hot meals—Taco Bell, Chick-fil-A, the unmistakable fuel of long days and longer nights. Electricity and kindness—two commodities that can feel in short supply—were both restored through collective effort. Moments like these force us to pause and reflect on the grit, resilience, and stamina that make our communities strong. Sometimes, Mother Nature reminds us not only of our vulnerabilities, but of our better angels. Today, homes are warm. Restaurants are open. Kids are back in school. Life has returned to something resembling normalcy—because of the unity, sacrifice, and hard work of LPCs across the Tennessee Valley. So we wanted to take a moment to simply say: Thank you.
By Jessica Bradshaw February 18, 2026
Seven States continues to deploy battery energy storage system (BESS) projects and advance regional infrastructure initiatives. Recent projects—including the Montgomery Bell State Park (MBSP) installation—have provided valuable lessons that are shaping our approach moving forward. From operational insights to market signals, these experiences are informing how we deliver value to our member utilities. 1. Experience Our experience at MBSP confirmed that integrating battery storage into existing electric systems is well within current technical capabilities. The greater challenge lies in managing the additional workload alongside the daily priorities of utilities. Capturing lessons learned with each installation and applying them at scale to future projects allows each deployment to benefit from the last by reducing costs and increasing speed. 2. Performance tracks expectations To date, system performance at MBSP has been reliable, with no material operational issues. Financial results are also aligning with projections, reinforcing confidence in the technology itself. The primary risk areas are: forecasting peak demand and scheduling dispatch accurately to capture expected value—an operational nuance that becomes increasingly important as storage portfolios grow. Demand reduction assets are best served to be installed at reliable grid locations, which tend to be distribution substations, to minimize operational downtime due to extrinsic factors. 3. Integration impacts performance While standalone battery controllers can manage basic operations, deeper system integration delivers meaningful benefits. In particular, SCADA integration can significantly reduce the risk of missing peak events by improving visibility and responsiveness. This lesson is informing how Seven States designs future BESS projects, ensuring storage assets are fully integrated into utility operations rather than standalone resources. 4. Interest in BESS is growing Across the region, the market for battery storage and Reliability as a Service is shifting from early skepticism to informed curiosity. Utility interest continues to rise, though many are waiting for greater clarity before moving forward. Key sources of hesitation include uncertainty around TVA rates, evolving TVA programs, and open questions related to federal tariffs and tax policy. As these issues come into focus, we expect interest to translate into action. Together, these takeaways are guiding Seven States as we advance upcoming BESS projects and broader infrastructure initiatives. By applying proven lessons, prioritizing integration, and maintaining a regional focus, we are building a more resilient and flexible energy future for the communities we serve.
By Jessica Bradshaw February 15, 2026
Chattanooga Times Free Press | 15 Feb 2026 | BY SEVEN STATES POWER CORPORATION BOARD OF DIRECTORS Demand for energy is climbing while extreme weather events like Winter Storm Fern and Winter Storm Elliott continue to challenge an already constrained electric system. Fortunately, there is a ready-now solution. Seven States Power Corporation is a cooperative designed to help meet demand for affordable, abundant and reliable power. Since the 1930s, the Tennessee River Valley has thrived under a vital network of the wholesale power provider — the Tennessee Valley Authority — and the electric utility customers that together form the public power model. More than 150 electric utility customers distribute affordable energy across a seven-state region of Tennessee, Alabama, Georgia, Mississippi, Kentucky, Virginia and North Carolina. In 2007, TVA and the electric utilities joined forces to form Seven States as an in-valley solution to finance power assets, expand energy production and modernize infrastructure. THE ‘IN-VALLEY’ SOLUTION Seven States is a nonprofit generation and transmission cooperative headquartered in Chattanooga. It is member-owned by the electric utility customers of TVA across the seven-state region. The cooperative is uniquely positioned to operate outside established debt constraints and regulatory limitations that restrict other entities. This means Seven States can own large power plants and transmission towers, which frees up debt for TVA to build and operate more power supply. When the electric utility customers collectively own assets through Seven States, it also ensures that rates in the region remain affordable. This flexibility allows Seven States to move quickly to supplement the valley’s energy needs with reliable sources of power. In January 2025, Seven States was awarded $439 million by the U.S. Department of Agriculture, consisting of a zero-interest loan and grant to build new capacity. The first initiative under this award is a utility-scale power project that will enhance grid stability and reliability, benefits that can be shared across the valley. Where demand for capital and power are soaring, Seven States makes it happen. Seven States has a proven history of filling critical gaps when needed. One of its earliest projects with TVA was financing a large power asset — an 800-megawatt gas plant located in Southaven, Mississippi. By partnering with Seven States, the energy sector can nearly double its capital investment to accelerate generation projects. Where finances are constrained, Seven States makes it happen. In addition, Seven States has stepped up to deliver distribution technologies that bridge the past, present and future of a modern energy grid. With projects deployed across the valley at the U.S. Space & Rocket Center in Huntsville, Alabama, Dollywood Parks and Resorts in Pigeon Forge, Montgomery Bell State Park in Burns, Tennessee, Rock City in Lookout Mountain, Georgia, and the National Corvette Museum in Bowling Green, Kentucky, and with more than 500 electric vehicle chargers installed to date, Seven States has proactively advanced infrastructure to support economic development across the region. Where innovation and infrastructure are needed, Seven States makes it happen. In July 2025, the Seven States Board of Directors — representing 17 major electric utilities that purchase power from TVA — unanimously passed a resolution affirming Seven States as an additional supplier of abundant, reliable energy within the valley. By advancing an in-valley solution owned by the customers, the public power model can thrive and evolve from within, guided by those who know the region best. Seven States has built a foundation for the energy future through its cooperative structure and access to affordable capital. It represents a real opportunity to expand power production and light the way for prosperity across the Valley.
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