
Dale Vowell, General Manager of Russellville Electric Plant Board, knows how vital it is to lead a culture of innovation and provide forward-thinking investments to help meet the changing needs of his community. His team has embraced technology and community partnerships to improve service and create new opportunities for their customers. We asked him to share how these efforts have made a difference and highlight some of the team’s accomplishments along the way.
The COVID-19 pandemic highlighted the critical need for reliable, high-speed broadband, particularly in the rural areas of our county where access was limited or unavailable. By investing in our SmartNet fiber network and partnering with our county leaders and neighboring utilities, our Russellville EPB team helped extend broadband access to underserved areas throughout our county which expanded opportunities for students, families, businesses, and remote workers. While the primary focus was providing essential connectivity to more of our community, I personally felt the most impactful outcome was seeing organizations come together around that shared need. I was very proud of how our team and our local partners were so willing to provide the resources and manpower that bridged a digital divide. That was a great example of what can be accomplished with a common goal in mind. Another project we’re especially proud of is the early investment in our SmartNet fiber network. In 2006, Russellville EPB began offering wireless internet, and by 2011, we had expanded into high-speed fiber broadband and telephone services—positioning our community ahead of the curve in connectivity. Because we are community-owned, our utility recognized then the importance of investing in technology that would serve our customers not just today, but also in the future. That kind of forward-thinking investment continues to benefit our community and reflects our commitment to progress and the customers we serve.
Vowell knows that innovation thrives on shared knowledge and fresh perspectives, and he sees Seven States as a valuable resource that helps local power companies stay informed, explore new opportunities, and bring valuable ideas back to their communities.
Russellville EPB recognizes and utilizes – as often as possible – the informational resources Seven States makes available for LPCs. We always try our best to stay informed about advancements across the TVA region and evaluate any opportunities that might benefit our utility and the community we serve. Innovation starts with staying curious and by embracing the experiences of others.
As technology continues to transform the utility industry, there are some aspects that simply cannot be replaced. Vowell shared that the knowledge and hands-on expertise of an LPC’s frontlines are paramount to keeping communities powered.
Lineman ingenuity is something that will never be replaced. Having worked in this industry for many years, including a large part of that time as a lineman myself, I’ve seen firsthand how experience and thinking outside the box can make all the difference. It’s been amazing to watch linemen come up with creative solutions and even build their own tools or “gadgets” to get difficult jobs done safely and efficiently. As we’ve all experienced in these past few years, technology is not going to stop evolving, but the kind of hands-on problem-solving, creativity, and craftsmanship that I’ve witnessed linemen demonstrate over the years just can’t be replicated.
Stepping away from the day-to-day of the utility industry, we couldn’t resist asking Vowell one more personal question: Who would be his dream dinner guest?
I’d have to pick John Wayne – “The Duke”!




