
Since taking the helm as CEO, Michael has been instrumental in delivering innovative processes and technologies that are ensuring a reliable energy future for the more than 25,000 consumers served by Newport Utilities.
Throughout his career, Michael has looked for opportunities to solve the most pressing needs within the energy sector. When asked about the most pressing needs for Newport Utilities, Michael stresses the need for reliability, visibility, and scalability. Solving for these needs translated into investments in grid hardening and automation, advanced metering infrastructure, SCADA modernization, and broadband expansion. Equally important was improving data integration across electric, water, wastewater, and broadband operations so they could move from reactive operations to predictive and preventative decision-making. Cybersecurity and resiliency—particularly for extreme weather events—were also critical priorities.
While Seven States has not been directly engaged with Newport Utilities’ innovation initiatives, Michael recognizes that entities like Seven States are valuable when they can demonstrate the ability to align innovation with operational reliability, affordability, and long-term community value.
When asked about what he would like for his customers to know about Newport Utilities’ role in bringing innovation forward he had this to say,
“Innovation at Newport Utilities is not about technology for its own sake—it is about improving service reliability, resilience, and affordability while positioning the community for long-term economic growth. Our role is to be a careful steward of customer dollars while making forward-looking investments that reduce outages, improve response times, enhance transparency, and support businesses, schools, and public safety. When done correctly, most of this innovation is invisible to customers—but they experience it through fewer disruptions and better service.”
Michael is excited about what the next five years holds for Newport Utilities. He is looking forward to expanded grid automation, advanced analytics driven by AMI and operational data, and deeper integration between electric, water, and broadband systems. Additionally, he believes battery storage, small-scale local energy production, and demand reduction programs will play an increasingly important role in enhancing reliability, lowering costs, and giving customers more control over their energy use. Ensure these technologies are deployed securely, cost-effectively, and in a way that maximizes community benefit while supporting economic development and long-term resilience is a priority.
As for advice Michael would give to a new GM or CEO?
Start with the problem, not the technology. Innovation should be tied directly to reliability, resilience, customer experience, or cost control. Build strong fundamentals first—governance, data quality, cybersecurity, and staff capability—before pursuing advanced solutions. Engage employees early, communicate clearly with customers and stakeholders, and be disciplined in measuring outcomes. Sustainable innovation is incremental, intentional, and aligned with the community’s long-term needs, not short-term trends.




