Tim Henderson: Valley Innovation Ambassador
November 30, 2023

Tim Henderson knows the value of technology and its wide-reaching impact on the Valley.

Leading Cleveland Utilities Authority as President and CEO, Tim is focused on bringing innovation to his community to improve his customers’ lives.

“We are about to enter the broadband business and are looking forward to the value it will add to our community.  And as part of that full buildout, we are really going to strengthen the electric system, because side by side, we’re also going to implement distribution automation. We know that it’s going to make the electric system more reliable, and it will enable us to have quicker response times. That is extremely exciting for us because we know it’s going to make us stronger.”

While innovative technology is crucial to the Valley’s future, Tim shared that partnering with Seven States has brought his team great value.

“Working with a team like Seven States that has the expertise on all the different offerings and options that are available has been really vital for us.  To be able to lean in on their knowledge and explore what’s working in the Valley and what our options are has saved us so much time, and it’s helped us figure out what would be most beneficial for us to pursue.”

When asked what advice he’d give to new managers, Tim shared that communicating with your customer base is an important first step.

“Communication is absolutely paramount. Getting that information out there to your customers, and not necessarily at a high technical level, but something that the average user can understand, is of vital importance. I think the better you can facilitate communicating directly to your customers—the real, honest, clear story of what you’re doing day-to-day, to help explain the technology and why it matters, and even your current challenges that you have encountered—the better off you are.”

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Here We Grow Again! Seven States Welcomes Kim Shumpert as VP of Public Relations

By Jessica Bradshaw • June 9, 2025
Seven States Power Corporation is pleased to announce the appointment of Kim Shumpert as Vice President of Public Relations. Shumpert brings over two decades of experience in growing the capacity and impact of multiple organizations within both the public and private sectors. With both a bachelor’s and master’s degree in Public Administration, Shumpert brings a distinguished background in executive leadership, having guided regional economic development initiatives and directed comprehensive communication strategies across diverse platforms. Her experience includes successfully managing media relations and fostering strong partnerships. In her new role as Vice President of Public Relations, Shumpert will spearhead efforts to increase the organization’s impact, deepen stakeholder engagement, and advance the mission of empowering LPCs to meet growing consumer demand for technology and innovation in an evolving utility landscape. “We are thrilled to welcome Kim to our team,” said Betsey Kirk McCall, Seven States President & CEO. “Her proven ability to build meaningful relationships and communicate with purpose aligns perfectly with our vision for growth and engagement.” Shumpert joins Seven States at a pivotal time in the energy industry. Her leadership will play a crucial role in supporting Seven States Power Corporation’s ongoing commitment to leveraging technology to design, develop, and deploy forward-thinking energy solutions in partnership with LPCs and the communities they serve.  Seven States Power Corporation is a trusted partner to 153 local power companies across the Tennessee Valley, delivering customized energy and generation solutions and supporting community success through technology and innovation. To stay up to date on Seven States projects, announcements, and news, subscribe to our newsletter .
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